Delivery Policies

Delivery Hours & Recommendations

Regular delivery hours are 8 a.m. - 4 p.m. Monday thru Friday. We recommend that you order 3 days in advance. However, we understand this doesn't always happen. Call (218) 847-3333 or toll-free at (800) 244-1315 after 4 p.m. to hear emergency numbers on our answering machine.

 

It can be costly and hazardous to run out of fuel. Make sure to check your tank weekly during the winter season. Place an order for propane when you tank gets down to 25% and fuel oil when your tank is above 1/4 and below 1/2 full. 

 

Minimum delivery is 200 gallons for 500-gallon propane tanks and 100 gallons for fuel oil. Propane tanks sized 250 gallons and less must be filled. 

You are responsible for ensuring there is reasonable access to your propane or fuel tank. Some examples include making sure your driveway is plowed in the winter and vehicles and lawn items are out of the way.

Urgent Delivery

If delivery is needed outside our scheduled route during normal hours a $150 charge will be applied.

Out Calls

Out calls (deliveries outside of our business hours) will have a $250 per trip charge applied.

Holiday Delivery

For Out Calls on a holiday, a $300 charge will be applied.

 

2022 Holiday Dates: New Years (January 1-2), Easter (April 15-17), Memorial Day (May 27-30), Independence Day (July 1-4), Labor Day (September 2-5), Thanksgiving (November 24-27), Christmas (December 23-25), New Years (December 30 - January 1, 2023)